WorkflowHero

Common Mistakes

Learn from common mistakes and how to avoid them when using WorkflowHero.

Avoiding Common Pitfalls

Learn from these common mistakes to use WorkflowHero more effectively.

Mistake: Not Setting Confidentiality Levels

Problem: Uploading sensitive documents without setting confidentiality level.

Solution: Always set appropriate confidentiality (Internal, Confidential, or Restricted) for sensitive documents.

Mistake: Too Many Approval Stages

Problem: Creating workflows with 20+ stages, causing delays and confusion.

Solution: Keep workflows focused. Aim for 5-10 stages. Break complex processes into multiple workflows if needed.

Mistake: Not Using Mandatory Sign-Offs

Problem: Critical approvals progressing without all required sign-offs.

Solution: Enable mandatory sign-offs for compliance-critical stages and specify required approvers.

Mistake: Forgetting to Remove Former Team Members

Problem: Ex-employees still have access to workflows and documents.

Solution: Immediately remove members when they leave the organization. Review member list quarterly.

Mistake: Not Providing Rejection Reasons

Problem: Rejecting approvals without explanation, causing confusion.

Solution: Always provide clear rejection reasons and select appropriate categories for audit trails.

Mistake: Weak Passwords

Problem: Using simple passwords like "Password123".

Solution: Use strong passwords (12+ characters, mixed case, numbers, symbols). Use a password manager.

Mistake: Ignoring Notifications

Problem: Missing important workflow assignments and deadlines.

Solution: Check the bell icon regularly. Enable email notifications for critical updates.

Mistake: Not Using Document Tags

Problem: Difficulty finding specific documents later.

Solution: Add descriptive tags when uploading documents. Use consistent tag naming.

Mistake: Over-Complicating Forms

Problem: Creating forms with 100+ fields, overwhelming users.

Solution: Keep forms focused. Use tabs for organization. Enable conditional logic to hide irrelevant fields.

Mistake: Not Archiving Completed Workflows

Problem: Hundreds of completed workflows cluttering the dashboard.

Solution: Move completed workflows to an "Archive" folder. Delete obsolete workflows.

Mistake: Giving Everyone Admin Access

Problem: All team members have admin privileges, creating security risks.

Solution: Follow the principle of least privilege. Use Member role for most users, Admin only for leaders.

Mistake: Not Setting Due Dates

Problem: Workflows stalling indefinitely without timeline pressure.

Solution: Set realistic due dates for every stage. Use notifications to track approaching deadlines.

Learn from Mistakes

Everyone makes mistakes when learning a new system. The key is to recognize them early and adjust your processes accordingly.