WorkflowHero

Security & Privacy

Your trust is our top priority. Learn how we protect your data and ensure your workflows remain secure.

Why WorkflowHero is Safe

WorkflowHero is built with security at its core. We employ industry-leading security practices and compliance standards to ensure your business data is always protected.

Enterprise-Grade Security

Bank-level encryption and security protocols

Data Privacy

Your data is yours. We never sell or share it

Regular Audits

Continuous security monitoring and testing

Compliance Ready

Built to meet industry compliance standards

Data Encryption

Encryption in Transit

All data transmitted between your browser and our servers is encrypted using TLS 1.3, the latest and most secure encryption protocol. This ensures that no one can intercept or read your data as it travels across the internet.

Encryption at Rest

Your workflow data, documents, and files are encrypted using AES-256 encryption while stored on our servers. This military-grade encryption ensures your data remains secure even in the unlikely event of unauthorized server access.

Database Security

All databases are encrypted and access is strictly controlled through role-based permissions. Database credentials are stored in AWS Systems Manager Parameter Store with additional encryption layers.

Access Control

User Authentication

We use AWS Cognito for secure user authentication, providing multi-factor authentication (MFA) support and secure password policies. Your credentials are never stored in plain text.

Role-Based Permissions

WorkflowHero implements granular role-based access control (RBAC). Organization admins can control who has access to specific workflows, documents, and features, ensuring team members only see what they need to see.

Session Management

User sessions are time-limited and securely managed. Inactive sessions are automatically logged out, and all sessions can be remotely terminated if needed.

Infrastructure Security

AWS Cloud Infrastructure

WorkflowHero is hosted on Amazon Web Services (AWS), leveraging their world-class security infrastructure and compliance certifications. AWS provides physical security, network security, and infrastructure reliability.

Network Security

Our application runs within a secure Virtual Private Cloud (VPC) with strict firewall rules. Only necessary ports are exposed, and all internal services communicate through encrypted channels.

Regular Backups

Your data is automatically backed up daily with encrypted backups stored in multiple geographic locations. This ensures data recovery in case of any unforeseen incidents.

Privacy Commitment

Data Ownership

You own your data, period. All workflows, documents, and information you create in WorkflowHero belong to you. We never claim ownership of your content.

No Third-Party Sharing

We do not sell, rent, or share your data with third parties for marketing purposes. Your data is used solely to provide you with our service and improve your experience.

Transparent Data Usage

We only collect data necessary to operate the service. Analytics and usage data are aggregated and anonymized. You can request a full export of your data at any time.

Data Deletion

You have the right to delete your account and all associated data at any time. Upon deletion, your data is permanently removed from our systems within 30 days.

Compliance & Standards

WorkflowHero is built with compliance in mind, following industry best practices and security standards:

  • SOC 2 Type II compliance ready infrastructure
  • GDPR compliant data handling and privacy controls
  • HIPAA-ready security measures for healthcare workflows
  • Regular third-party security audits and penetration testing
  • Incident response plan and security monitoring 24/7

Team Access & Collaboration

When collaborating with team members, you maintain full control over access and permissions:

Invitation System

Team members can only join your organization through secure email invitations. Each invitation is time-limited and single-use for security.

Access Revocation

Organization admins can instantly revoke access for any team member. Once removed, they immediately lose access to all organization workflows and data.

Audit Trails

All workflow actions are logged with timestamps and user information. Admins can review who did what and when for complete accountability.

Security Best Practices for Users

Help us keep your account secure:

  • Use a strong, unique password for your WorkflowHero account
  • Enable multi-factor authentication (MFA) when available
  • Never share your login credentials with others
  • Log out when using shared computers
  • Review your team members regularly and remove inactive users
  • Be cautious of phishing emails claiming to be from WorkflowHero
  • Keep your email account secure as it's used for account recovery

Security Questions or Concerns?

If you have questions about our security practices or want to report a security vulnerability, please contact our security team:

Security Team

Email: security@workflowhero.io

We take security reports seriously and will respond within 24 hours.